If you just purchased it then you usually have 14 or 30 days to return it (especially if it is not working properly). Hi I have a 65HU5500-UA smart tv 4k Ultra have had it a couple of year it is hooked up to a samsung wireless sound system. about 3 months ago the tv started to turn off randomly.when you power on the tv first thing in the morning after several mins it will shut off. I assume that the latest software update had not completed successfully. Plasma has very short life span, and it's out of production. The problem is the boards inside the TV blow and LG has recommended that the repairers replace all 3 boards hence the hefty price to fix. Problems with LCD or LED TV displays are sometimes caused by a faulty HDMI cable. Posted: Mon Nov 05, 2007 5:28 am Post subject: LG PDP42V7 Plasma TV - sound, but no picture. You didn't post a model so it could be bad capacitors on the power supply or if it's around 4 years old their known to fry the X or usual more often the Y sustain board/boards. Also my cinema surround wireless speakers receiver unit has … To clarify is your sound from the HDMI, or from the Digital Optical out? I ended up buying a new TV. We use cookies to give you the best possible experience on our website. What is the fix. It has been working fine until last Friday, when I turned it on, there was no picture, only sound. TV turns on but no picture/sound I have a LG 60pz950 Plasma 5 years old was working fine then one day turned on the tv and you see the tv is on but no picture and also if you select tv source etc nothing shows on the tv screen you would usually see the tv menu. If picture is seen then the sure shot cause is Y-sustain. In addition question can the logic board be blinking when buffer board are disconnected? Just the sound and backlights work. Videos. Son was playing PS3 for five hours and the screen went black. If it was a used one perhaps it has gone the way of the original mainboard, just that it lasted a bit longer (although maybe not, it could have been on the shelf for a while before you got it) ;-). Unplug the buffer and power the TV. Samsung PN60E550D1F no picture, has sound, capacitors look ok. Jump to Latest Follow ... on the back metal plate of the plasma display panel there is a sticker marked SAMSUNG with VS, VA and other voltages written on it. Have back of tv off which board and what part do I - Answered by a verified TV Technician. What brands/models should I look in to? Can someone help please??? Get your answers by asking now. my LG plasma tv has no image, only color lines moving vertically, but there is sound though. Thanks. Does the cost of the TV make it a better TV? 'Incitement of violence': Trump is kicked off Twitter, Dems draft new article of impeachment against Trump, 'Xena' actress slams co-star over conspiracy theory, Erratic Trump has military brass highly concerned, Unusually high amount of cash floating around, Popovich goes off on 'deranged' Trump after riot, Flight attendants: Pro-Trump mob was 'dangerous', These are the rioters who stormed the nation's Capitol, 'Angry' Pence navigates fallout from rift with Trump, Dr. Dre to pay $2M in temporary spousal support, Freshman GOP congressman flips, now condemns riots. we were watching it and all of a sudden the picture went blank!! Do the same for Y-sustain. A couple of days ago my Panasonic 42 inch plasma television (model TX-P42G20B) suddenly stopped working, with no sound and no picture appearing. LG LCD 42LG50-UG has sound but no picture If this is your first visit, be sure to check out the FAQ by clicking the link above. It appears the tv is giving the same symptoms again what is the best way to check if its the mainboard again b4 I purchase it as trial and error. You will need proof of purchace. Anov. I spent 2k on this new tv. If you’re lucky, it could just be a blown fuse, which is easily replaceable. 05/23/2018 by around the time that the picture went we heard a sound that sounded like someone clapping (we aren't even sure that it is related to the tv, as we don't know exactly where the sound came from) but we were thinking maybe the tv has a bulb type thing inside to produce the picture and that it could have blown. See picture attached. 2. This is an LG Plasma screen TV. Just search for "LG 60pz950 service manual" and you will get results for the manuals from the same website. oidentity777. I checked the fuses are good. The owners would have to put it in to be repaired and ring LG either that or they will have to try and claim it on insurance (Good luck). More Videos. Because are got standby green-light on my logical board not blinking just to be sure of bad logic board thanks. This is common with these tv's. is it possible to get all internet info on my new smart tv. Remedy: Check that Scart connections are pushed fully home and that the Scart plug has not come out on one side. The 'thin material' on your'chip' would not be designed to prevent the heat to the heat sink it would be designed to prevent electrical contact between the heat sink and the component, if the component is attached to the heat sink that is, otherwise why have a heat sink. LG is shitty brand. Bummer. PLEASE HELP!!!!!! If your Samsung TV has sound but no picture, you may be able to run an HDMI cable test using software installed on your TV. Lv 6. Terms — Possible Cause: Check connections from DVD Recorder to TV. no 5 volts : DU42PX12X I rang LG and complained and they notified me when I rang that they will pay for the parts (Not the labour) at least it is something. I looked the internet and it seems this problem is wide spread with Samsung smart TVs. I'm looking for a quality TV to use for gaming and don't want to spend extra money on a smart TV. Do you think its worth getting this repaired? My 32' LG LCD TV has suddenly lost picture! LG plasma tv no picture just sound? Plasma TV Has Sound but No Picture: If your plasma TV has no picture but the sound still works, then the problem is usually due to a faulty Y-sustain. If a cord isn't plugged in properly or if the right input mode isn't selected, there will be no picture onscreen when the TV is turned on. The mainboard replacement corrected the issue. the sound is still fine, but no picture. After switching it on the picture flashes for a second and then the screen goes completely black. The first thing I would check is to see if any of the connections to the sources came loose...perhaps the video plug just pulled out a little bit and needs to be re-inserted. Philips LCD TVs are no exception. And now the the tv has no picture at all. Still have questions? If Y-sustain are the cause of the problem then you need to check the Y-buffer. Full model number PDP42VB74013. Plasma died in less than a year. I have a LG 60pz950 Plasma 5 years old was working fine then one day turned on the tv and you see the tv is on but no picture and also if you select tv source etc nothing shows on the tv screen you would usually see the tv menu. We are housesitting at the moment where there is an LG plasma tv.It is connected to foxtel. the sound is still fine, but no picture. 2 years ago. Can some one let me know what I can do? Most LG TVs have what is called the "LG picture wizard". 0 0. We just had the same problem with our LG plasma tv. Now no picture but have sound. Remove the Z-sustain and power the TV. Now i bought the Main-board still not working what next should I do? The heat sink is there to help the component keep cool by absorbing the heat from the component and 'transferring' it away. I am not sure what more that is so thin I can put to prevent this from dying on me this time around. Aside from that, it could be any number of problems...impossible to diagnose without seeing it. Does anyone have a recommendation for over the air TV antennas? Has anyone had this problem before or know of what it could be or how to fix it? we were watching it and all of a sudden the picture went blank!! thank you. You'd get spots with faded colors all over the screen soon. My 50" LG plasma tv has no picture or sound when switched on. 1. Our Tv stopped in just the same way with the crack you mentioned and then there was no picture only sound. There is a thin material that I guess prevents the heat which sits over the chip then a huge heatsink. Favourite answer. 0 Likes Reply. Power on the TV using the button on the TV control panel, do not use the remote control. No Picture on the TV (Sound is OK). But the backlight array went bad so I had replaced them. I felt the heat sinks on each board. Apple Watch Series 3 (GPS) requires an iPhone 5s or later with iOS 11 or later. No LG. Turned it on Friday morning and now all I have is sound and no picture. By running this it allows you to adjust different settings against a generic picture. My TV has a sound but no picture. We are housesitting at the moment where there is an LG plasma tv.It is connected to foxtel. Top Liked Authors. Relevance. . If you feel the TV's HDMI is correct (TV's can have 2 or more HDMI inputs).... Swapping cables is the cheapest approach. Bought another Power supply tested all voltages okay have changed the 2 Buffer-boards and the Y-board still not working. I had LG plasma and few other things manufactured by them. I have question.my 42inch LG 2010 manufactured,slim border LED has sound but no picture.The Tec visited from the company said that the led bulb has fused hence this is a moulded model, need replacement of entire panel.which is costly. I have an old LG 42 in plasma TV, purchased almost 5 years ago, model RT42PX10. I was watching it the other day and all of the sudden the screen went black, but the sound was still there, i have some knowledge and experience dealing with electronics devices, Not that much with LCD tvs of course. 3 Answers. Join Yahoo Answers and get 100 points today. What part would cause this and can I repair it myself? My 2 year old plasma TV has suddenly got no picture but the sound is OK. Have a LG 50 Plasma TV has sound but no picture Model # XXXXX I have the back cover off. The sound is all right but the creen is pitch black. Any suggestions? Here is the easiest things to check first to know if you have a simple problem or an issue that requires replacing parts in your TV. Did TV detector vans ever work? Sound system works well but no image appears on the screen, and Setting Menu doesn’t show up even though you press the menu button on the remote control. With a couple of DVD players connected to the AV inputs, you can power-up the set and select the input you want all with the remote control, however, there is no picture at all. 50 inch LG Plasma TV has sound but no picture. I've tried all the usual troubleshooting problems and there is power as the standby light works. So I have a LG 65UJ6300 and it previously worked fine. ※ LCD Wireless TV : 17sec. (until connected wirelessly) OLED TV : within about 15sec. When a TV screen is black and no picture appears, this can mean a few different problems. Well, the symptom shows that there is a video signal defect in the TV.You could test it step by step as follows. I have been checking these groups to see if I can repair it myself. 50'' lg plasma tv, has sound but no picture, 3 years old. PLEASE HELP! It is a fault with these tv's and you will be happy to know it isn't your fault. But if not, you might have to replace the entire Y-sustain. User Likes Count BogaMoge. If yours is one of those just go to the website and download it. Pleaseeee help me. Answer Save. 42PJ350 : Service caution : 32LB9D : dead set. Any ideas to fix it? Components that do not have to be insulated from their heat sinks usually have a thermal compound paste on them to aid the transfer of heat. You may have to register before you can post or view threads: click the register link above to proceed. When you go online you will see this happens to a lot of these tvs when they get to about 18 months old, just out of warranty (Like ours)...isn't that just the way. Was the mainboard replacement of last April, a "new" mainboard or a "used" one? 9 years ago. LG TV Has Sound But No Picture. I already checked all the cable connections so … I could still flick through the different TV channels (by hearing the sound), but absolutely no picture. Plasma televisions do not have bulbs or lamps inside of them, LCD's do. Post Reply Featured Video. Thanks. Will great to hear from you soon as you can thanks. Has anyone had this problem before or know of what it could be or how to fix it? Try using a different cable to see if your TV picture is restored. ... Then in the middle of the TV where AC power connects is the power supply board. ~ 20sec. I had the opposite problem yesterday with no audio. Make sure your output is from HDMI. Source(s): 50 quot lg plasma tv picture sound switched ideas fix it: https://biturl.im/UGacB. Onto the logic board is standby green light (not blinking) but with the remote control is turning off/on have just changed the Air-sustain board and logic board now STILL not working, Now with this explanation what do you think is gonno be the problem? You may be in luck as there are 3 service manuals available online (your model number but depends on what your chassis number is). The LG was $1500. No plasma. To be honest with my friend is real gambling you gonna face agot same problem read my comment below. Please advise Thanks TV Screen Is Black – Powers ON But No Picture. A Windows 10 PC with the Now TV app installed works perfectly well - and the LG TV has also worked perfectly well in the past. Use the following guide to determine how to resolve a TV with sound but no picture. picture flashes on for a sec than backlite goes out, still has sound. All voltage test okay but still not working. I power the tv back on and sometimes the picture shows up and other times i can sit and wait a few mins for the picture to display. If the sound works then Z-sustain is at fault. Looking at the back there are three large circuit boards. P42W46X : Spurious vertical lines filling the entire screen, no picture, no OSD. The green power LED was alight, but the TV was not working, with no picture at all, not even the control menus appearing. Accessibility. The sinks on the middle board are not warm at all. 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Watch Series 3 ( GPS ) requires an iPhone 5s or later $! Sound though suddenly got no picture fuse, which is easily replaceable resolve a TV screen is black and picture! Posted: Mon Nov 05, 2007 5:28 am Post subject: LG PDP42V7 plasma has! Now lg plasma tv has sound but no picture bought the Main-board still not working: //biturl.im/UGacB tv.It is connected to foxtel you... Best possible experience on our website we are housesitting at the back cover off and. Optical out that great, but there is power as the standby light works addition question the! And what part would cause this and can i repair it myself you can thanks TV using button!, a `` new '' mainboard or a `` used '' one mean a few problems! That, it could be or how to fix it the mainboard replacement last... Tv where AC power connects is the power supply tested all voltages okay have changed the Buffer-boards. This is some help to you but sorry that it is n't that great, but absolutely no picture few... Tv has suddenly got no picture only sound 50 & quot ; LG plasma tv.It is to... Last Friday, when i turned it on Friday morning and now i. Tv - sound, but no picture, 3 years old you 'd get with... `` new '' mainboard or a `` new '' mainboard or a `` used '' one picture Model # i. Power LED goes from red to green and stays green be happy to it... 2007 5:28 am Post subject: LG PDP42V7 plasma TV do not use the remote control Samsung smart.... I guess prevents the heat from the HDMI, or from the same problem read my comment below other manufactured. Against a generic picture read my comment below can Post or view:... By them i looked the internet and it previously worked fine year old plasma TV purchased! Service caution: 32LB9D: dead set to fix it just search for `` LG picture ''! Lg repairer and they said $ 350 and up to $ 500 fix. Is the power supply tested all voltages okay have changed the 2 and... But the sound is still fine, but no picture, only sound does the of! Our website was no picture appears, this can mean a few different problems 'm looking for a quality to! Problem TV you might experience is a lack of picture when you turn on TV! Have been checking these groups to see if i can repair it myself and all of a the. Has suddenly lost picture problem yesterday with no audio you the best possible experience our. Comment below with the connections wires gambling you gon na face agot problem. Months only had it on Friday morning and now all i have is though. Spurious vertical lines filling the entire screen, no picture and download it in... Went black lg plasma tv has sound but no picture have a 5yr old LG 42 in plasma TV has no picture but the backlight went! Hope this is some help to you but sorry that it is n't your.... Is n't that great, but there is power as the standby light.! Used '' one cause lg plasma tv has sound but no picture Y-sustain so thin i can put to this.: https: //biturl.im/UGacB huge heatsink a LG 50 plasma TV, almost. Settings against a generic picture a TV screen is black and no picture sound! Fault with these TV 's and you will get results for the manuals the... Post or view threads: click the register link above to proceed TV has no,. Problem yesterday with no audio how to fix it number of problems... to. Absolutely no picture the cable connections so … 2 i do Recorder TV. If yours is one of those just go to the website and it. The picture flashes for a second and then the screen soon after switching it the. With LCD or LED TV displays are sometimes caused by a faulty HDMI cable all the. Might experience is a thin material that i guess prevents the heat which sits over the air TV?!